| This is an blue apple site! APPLE MAY BE
BACK, BUT IT STILL DOESN'T PROVE THAT THE IMAC MEANS BUSINESS
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In many ways, computers are like cars. Business people are often inspired to have the
latest and sleekest of both as statements of their "coolness." Unfortunately,
just as a Ferrari is inappropriate for most pothole-laden city streets, so too is the iMac
unsuitable for most corporate environments -- albeit it does have the cuteness of the new
VW Beetle. But reality hasn't stopped numerous business people from bringing their iMac to
work and proclaiming that the product marks Apple's resurgence in corporate America.
No sooner was the iMac announced when I began receiving loads of letters from Apple
enthusiasts. Even though, at that point, they hadn't seen or used the product, they
stressed how this product was the coolest computer Apple created. In their view, it would
mark the resurgence of a Steve Jobs-driven Apple and would return the company to its
former glory. To add to this flurry, once the iMac became available a few weeks ago, many
of those same readers pointed out how the box exceeded their lofty expectations. They were
quick to point out that this was their new computer of choice and would be occupying a
prominent position on their desk. I have even seen some clients who are attempting to use
the iMac in their daily business.
The key phrase here is "attempting to use." The iMac is stylish, technically
impressive, and faster than most desktops. It has received rave reviews for its features
and general performance. However, the iMac is aimed at the home space and as such, doesn't
have the necessary drivers to survive in most corporate environments. Many enthusiasts
think that just because the iMac has a 10/100Base-T connector and an easy-to-use
interface, it will readily connect to any network. It won't -- unless you happen to have
an AppleTalk network still running. And when you consider the limited engineering
resources of many networking vendors along with Apple's limited market, the iMac doesn't
seem destined to have network drivers anytime soon. And this is only the first of many
challenges that Apple's new computer will face within a corporate environment.
But the fans are right -- the iMac really is the Macintosh that Steve Jobs wanted to
build. It is the least expandable Mac ever built. With no PCI slot, its extension options
are severely limited. Although this won't be a big issue for most home users, corporate
users need expansion options.
Don't get me wrong. I think the iMac demonstrates that Apple still has some very
innovative engineering talent. It shows that functionality can be combined with style. The
product rollout also demonstrates that Apple has finally solved its chronic `loose-lips'
problem. The company should be commended on its managed marketing crescendo -- there was
no real press leak about the product until Steve Jobs let the information out in a very
well-orchestrated "slip."
This product hype built into an initial weekend buying frenzy on par with Windows 95's
launch. And if you haven't heard enough about the iMac yet, you soon will. Apple's $100
million advertising campaign will rival what Microsoft spent to promote Win95.
This product promotion will definitely create the feeling that with iMac, Steve Jobs
has brought the Mac back. Apple's aggressive campaign will show the iMac being used in a
variety of environments. The "simplicity" of the iMac may convince some users
that they can replace their "harsh" Windows PCs with the friendly iMac.
Unfortunately this misguided perception could wind up slipping unproductive iMacs into
corporations.
While Jobs and the iMac have solidified Apple's presence and positioning, they haven't
built an enterprise solution. The iMac is an innovative and simple computer for home
users. For the sake of your help desk, you should resist putting the iMac where it doesn't
belong. In corporate America.
Do you think that the zest for iMac will continue? Should Apple produce a corporate
version of iMac, or are corporations destined to remain in a Wintel world? Send me e-mail
with your perspective.
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